It has come to our attention that some customers are having problems installing the files from the FICS_CD. The problem is that they are able to view the FICS documents, but the folder for AE_PROG does not show up. We are currently looking into a solution that will be posted on this web page. At this point, it appears that the information is actually on the CD, but there is a problem with how the computer views these files. Again, please keep checking this page as we will post updates for the solution to this problem.